00We shape your ideas.
13Web & Digital

Automation, AI and Integrations

Email and WhatsApp automations, AI agents and chatbots, API integrations with ticketing, payments and CRM, analytics and reporting: technology working for the event.

Web & Digital

Less manual work, more experience.

The service

The right technology frees up time and improves the experience. We build email, WhatsApp and workflow automations, AI agents and chatbots for support, API integrations with ticketing, payments and CRM, and tracking, analytics and reporting systems — with technical support and IT assistance during the event.

How we work
Automation, AI and Integrations — Map
01

Map

We identify the repeatable processes to automate and the data to connect.

  • Email, WhatsApp and workflow automation
  • AI agents and chatbots for support
Automation, AI and Integrations — Integration
02

Integration

We connect tools, channels and platforms into a single flow.

  • Ticketing and payment API integration
  • CRM integration and sync
Automation, AI and Integrations — Support
03

Support

We oversee the technology in real time on the event day.

  • Tracking, analytics and reporting
  • On-site IT support and assistance
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Frequently asked questions

What can be automated in an event?

Confirmations and reminders to registrants, lists and badges, lead capture and routing, end-of-day reports, post-event follow-up and orderly content publishing. These are the repetitive tasks where manual errors cost most and show immediately.

What is AI actually used for here?

Concrete tasks: transcription and summaries of talks, subtitles, first-pass selection of photo and video content, automatic answers to recurring attendee questions, translation of materials. It is not a goal in itself, it is a way to remove hours of repetitive work.

Do you integrate with the systems we already use?

Yes: CRM, email marketing tools, shared spreadsheets, calendars and internal channels such as Slack or Teams. The goal is for event data to reach where people already work, instead of creating yet another tool to check.

What happens to the data handled by the automations?

It stays in the client's systems and under the client's control. We define in writing which data moves from where, for what purpose and for how long, and at the end of the project credentials and access are handed over or revoked.

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